Policyholder FAQs
My claim is denied. What can I do?

Can I afford to hire an attorney?

How do I make a commercial claim for business losses?

What should I do if my insurance company hasn't made me an offer?

How does my residential policy coverage work?

How is a Condo loss different from other commercial losses?

What is Bad Faith?

Ike Relief: How you can help

For Adjusters

My claim is denied. What can I do?

This is when you should consider consulting an attorney. Many reputable attorneys will provide free initial consultation. Many attorneys provide advice on how to re-open an insurance claim or how to get it resolved without having to obtain legal help.

Sometimes, simply asking for a new adjuster or having an attorney send a factually accurate letter requesting reconsideration is all that is needed to get an insurance company to investigate and evaluate the claim from a different perspective. A consumer complaint to the Insurance Commissioner may help as well.

If all else fails, a policyholder should consult an experienced and reputable attorney regarding their policy rights. If the case has merit, many attorneys will represent a policyholder on a contingency fee basis and even advance the costs for litigation, which means it costs the policyholder nothing upfront. The attorney is only paid a percentage of the amount he recovers for the policyholder.

Finally, a wrongful denial causing you additional damages not covered under the insurance policy may be recoverable through a bad faith claim, and you will need an attorney’s help in that case.